PHILOSOPHY WE DON’T MAKE SALES, WE BUILD RELATIONSHIPS All CLCS clients receive specialized attention regardless of the size of their organization. You’re important to us whether you order once a week or once a year. Drawing on the knowledge derived from our many long-time diverse client relationships, our experienced staff enables us to provide industry-specific recommendations. WE TREAT OUR CLIENTS LIKE WE WANT TO BE TREATED Honesty and integrity set CLCS apart from the competition. We don’t claim to have every answer to every question, but we DO promise to listen and help you resolve your situation to the best of our ability. We treat each client fairly and with respect. WE STRIVE TO BE THE BEST NOT THE BIGGEST Sometimes, bigger is not always better. Being bigger often means paying less attention to detail. This usually comes at the expense of customer service or quality. We respect that you want decisions made fast and easy. We believe that your time is valuable and are dedicated to making your purchasing experience with us as simple as one telephone call. WE GUARANTEE OUR PRODUCTS AND SERVICES Our credibility IS our #1 product. If you encounter or perceive a problem, we will respond as quickly as possible. All repairs performed by CLCS carry a 30-day warranty and our CLCS compatible toners carry a one-year warranty. All genuine OEM products sold by CLCS carry the warranty of the manufacturer and in the case of inks and toners, we will facilitate the claim on your behalf if a problem should arise.